Customer service in an integral part of every business, to serve a customer client is the purpose of every Business. The Business environment is reliant upon sales from individual or corporate customers.
On the other hand, Customer service in Ghana seems to be in shambles, from hotels to restaurants to fuel stations to boutiques etc. Talk to the ordinary Ghanaian and he will tell you about the worst and worrying nature of customer service in Ghana.
This is why Duncs Consult, your reliable business consultation hub is bringing to you a ONE-DAY FREE CUSTOMER SERVICE MASTERCLASS with SARFOWAA DUNCAN.
This program has been designed to educate business owners, employees ( including cleaners and security personnel ), apprentices and everyone who interacts with customers in their day to day business activities on modern practical professional customer service ethics.
There will be group discussion and presentation segments as well. The program promises to be fun and educative. You wouldn’t want to miss this for anything.
Date: 27th July. 2019 ( the last Saturday of July)
Venue: Salma’s Eatery, East Legon, Accra – Ghana.
Time: 8:00 AM Sharp